Moody's Org ID: 822471418. Share. In response to the complaints, Themba Gadebe, EMM spokesperson, says: “Our call centre sometimes experiences high call volumes and it takes more time to get to all the calls. Facebook Twitter LinkedIn Tumblr Pinterest WhatsApp Telegram Share via Email Print. Fires involving factories, businesses, residential, veld and motor vehicles and the like, Accident (vehicle, drowning, electrocution etc), The reason for your call and specify the kind of help you need, The suburb and town where the problem is, eg Selection Park in Springs, The nearest landmarks to the issue eg across the road from the Engen garage, Get a reference number which will help with follow ups, Always give as much information as possible to the operator. All are unwilling to help. Background 7 2.1 Profiles 9 3. Report. Closing Date: 2020-12-21 12:00 . Get phone numbers, addresses, view and write reviews, send emails, etc - Think Local Supply Electrical Spares for Tsakane Wcw. Contact … THE Ekurhuleni Metropolitan Municipality (EMM) has come under fire, as many people have found it impossible to reach anyone at the call centre. the management was good the most enjoyeable time was when we do workshops and gave away water containers to the housing settlements (shacks). Postal: Private Bag X1069, Germiston, 1400: Physical: Head Office, 15 Queen Street, Germiston: Tel: 086 054 3000: Web: www.ekurhuleni.gov.za We are focused on social, environmental and economic regeneration of our city and communities, as guided by the principles of Batho Pele and through the commitment of a motivated and dedicated team. Salary/Benefits. Ekurhuleni Water Meter Complaints. I expect Ekhuruleni to pay 50% of the water bill that is due to me since I am not paying for a water leak … Reports; Tenders > R200,000; Quotations R30,000 – R200,000; Quotations ; R30,000 Bid Status; Archive; Frequently Asked Questions; VACANCIES ; CONTACT US; Search for: Contact Us Webmaster 2020-04 … Calibration of X2 Eppendorf 2ml Fixed Volume Pipette. March 29, 2019. l Do not drink flood water, or use it to wash dishes, brush teeth, or wash/prepare food. How to get your complaint reported to Ekurhuleni These tips will help you to lodge your complaint about service delivery. Wait for the operator to finish assisting before hanging up and make sure you receive a reference number. Yes 12 No 2. Plaatjie was speaking at […] 10177 011 458 0911 Dial 112 from your cell phone (all networks) Good learning curve and progressive. These issues vary from potholes, water and sewage leaks, burst water pipes, litter, illegal dumping, road works and the response time of emergency services. Rating Methodologies. All Rights Reserved. ALBERTON RECORD 2 minutes read. Spoken to Mr Buys, Mr Reyneke, another lady in credit control and even Mr Engelbrecht in City Power. Was this review helpful? 3 weeks ago. Wait for the operator to finish assisting before hanging up and make sure you receive a reference number. Job Security/Advancement. Is Ekurhuleni Water Meter Complaints your favourite Water in Johannesburg? Please reduce your list by using the filtering tool to the left. Closing Date: Closed. Tender No: RFQ202012/004. Rand Water has issued the municipality a notification at the end of October stating that its supply pipeline servicing the area was under severe strain due to increased water demand. Tender No: RFQ202012/005. Department Of Water And Sanitation Ekurhuleni, Ekurhuleni provides sustainable and people-centred developmental services that are affordable, appropriate and of a high quality. ***** acknowledging my request. I waited hoping for a quick and efficient service on Friday and Saturday and no one came to my rescue, I then call the call center a number of times on … Once a resident has lodged a complaint… 10177 Electricity - Outages, street light faults, damage to sub stations or any other council electricity network or structure etc. The maximum number of items you can export is 3,000. Brakpan Herald 1 minute read. Management. Ekurhuleni municipality complaint After going and speaking to all pillars and the post, I am getting more than a little fed up with being treated like a criminal. Address: Alwyn Taljaard Street, Alberton, 1449 Tel: +2711-999-2100 Customer Relations Manager (CRM): Mpho Nhlapho Email: CRM Telephone: 011 999 2643 Then contact the relevant persons listed in the document to submit your Ekurhuleni Water Care Company (ERWAT) tender. Please Log In to view this content. Market Segment: Sub-Sovereign. I have been in to the Municipality no less than 6 times .. The purpose of the Water and Sanitation Department is to plan and implement operations and revenue management of water and sanitation services. Switchboard and call centre related services. Industry: WATER. Be the 1st to review Write review . If you have service delivery problems or complaints contact 0860543000 The following service complaints are dealt with:- 1. Provide the address (suburb, town, street address) and nearest landmark where the incident is eg in Gerry Street, Thembisa near the clinic. This one-stop service delivery point provides you with integrated access to services and information. 137 reviews from Ekurhuleni Metropolitan Municipality employees about Ekurhuleni Metropolitan Municipality culture, salaries, benefits, work-life balance, management, job security, and more.39%(138) Ekurhuleni Metropolitan Municipality - Complaints Board Moody's Investors Service ("Moody's") has completed a periodic review of the ratings of Ekurhuleni Water Care Company and other ratings that are associated with the same analytical unit. Its core function is to: provide quality safe potable water, provide sanitation services, and; address challenges and root causes of water losses and non-revenue water and metering issues. Needless to say that all that water has been leaking and someone has to pay for it. Copy link. The steel water meter cover was from outside our property. The affirmation of Mangaung’s BCA of caa2 and current ratings of Caa1/NP reflects the municipality’s history of debt payment delays and weak liquidity profile. All Rights Reserved. 2 days ago. The bakkies have been fitted with enabling tools and branded “Water Burst Pipe first level response” for identification purposes. I have never been charged for water on my bill since your department cannot read the meter because it is under mud and water. 1.4 No complaint mechanism for communities 3 1.5 Recommendations 4 2. On the 17 March 2016 I send a request to Kempton Park Ekurhuleni Municipality for a blocked sewerage pipe in my yard which is spilling over, on the 18 March 2016 I then received an sms with reference no. Listings of issuers under review for rating changes. Public Participation for Council Stock Tariffs, Ekurhuleni Community Enterprise Development Fund, Urban Design Precinct Plan Stakeholder Engagement: BRT-Station in Thiteng, Draft Arts, Culture and Heritage Facilities By-Law Open for Comments, Promotion of Access to Information Act forms, Public Participation for Integrated Waste Management Bylaws, Institutional Strategy, Monitoring & Evaluation, Environmental Resource & Waste Management. Public Participation for Council Stock Tariffs, Ekurhuleni Community Enterprise Development Fund, Urban Design Precinct Plan Stakeholder Engagement: BRT-Station in Thiteng, Draft Arts, Culture and Heritage Facilities By-Law Open for Comments, Promotion of Access to Information Act forms, Public Participation for Integrated Waste Management Bylaws, Institutional Strategy, Monitoring & Evaluation, Environmental Resource & Waste Management, Provide the operator with what has happened and what help is needed. Find the best results for Water in Springs, Gauteng. Data collection in the social audit ... the delivery of the service by the Ekurhuleni Water and Sanitations Operations Department. Control room … Ekurhuleni Metropolitan Municipality has introduced the concept of Customer Care Areas for your convenience. Register Now. We were most surprised when their subcontractors arrived examined the missing cover and then advised us that they wished to replace the tap and water meter with the newer type thus eliminating the need for a cover. WHILE the City of Johannesburg had introduced level 2 water restrictions, Ekurhuleni Metro is still mum on the situation on the East Rand. Overview; Drainage Districts; ERWAT Area Of Operation; Water Care Works (WCW) WATER QUALITY MANAGEMENT; MEDIA; EVENTS; PROCUREMENT. Facebook Twitter LinkedIn Tumblr Pinterest WhatsApp Telegram Share via Email Print. Water 632 0 0 0. The following services are rendered at all customer care areas: These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00. Job Work/Life Balance . Share your experiences on Yowzit South Africa. Briefing Date: See details. Lodging and following up of all complaints; Provision of  information related to all services in the Metro; Liaison with and referral to line departments where necessary; Provision of a multi-purpose community care front desk; Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and. Briefing Date: See details. The City Times receives numerous complaints about service delivery issues from residents. 404 Results. What is going on there? WAIT FOR THE OPERATOR TO FINISH before hanging up and make sure you: 10177 011 458 0911 Dial 112 from your cell phone (all networks). Ekurhuleni MMC for Water and Sanitation Clr Tiisetso Nketle thanked all teams that worked around the clock to keep to the anticipated timeframes to finalise the connection of water. 5,0. THESE useful tips may just be handy next time you want to lodge a complaint about service delivery. Address: Alwyn Taljaard Street, Alberton, 1449Tel: +2711-999-2100Customer Relations Manager (CRM): Mpho NhlaphoEmail: emailProtector.addCloakedMailto("ep_fb5e5324", 1);CRM Telephone: 011 999 2643, Address: Corner Tom Jones street and Elston Avenue, Benoni, 1501Tel: +2711-999-6322Fax: +2711-741-6312Customer Relations Manager (CRM): Gift MashiyaEmail Address: CRM Tel: 011 999 9358, Address: Trichardt street, Boksburg, 1460Telephone: +2711-999-5100Fax: +2711-899-4467Customer Relations Manager (CRM): Aubrey Langa (Acting)Email: emailProtector.addCloakedMailto("ep_18e6b26b", 1);CRM Tel: 011 999 1411, Address: Corner Escombe road and Elliot Avenue, Brakpan, 1541Tel: +2711-999-8068Fax: +2711-999-8152Customer Relations Manager (CRM): Rebotile MotauEmail: CRM Telephone: 011 999 3694, Address: Corner Eiselen street and Mocke Street, Daveyton, 1520Tel: +2711-999-6300Fax: +2786-633-9205Customer Relations Manager (CRM): Vusi MbedeEmail: emailProtector.addCloakedMailto("ep_39ad970d", 1);CRM Tel: 011 999 7357, Address: 3001 Nala Street, Nigel, 1496Tel: +2711-999-9050Fax: +2711-999-9377Customer Relations Manager (CRM): Colly MohlalaEmail: emailProtector.addCloakedMailto("ep_36b56dc0", 1);CRM Telephone: 011 999 8002, Address: Corner Van Riebeeck and Hendrik Potgieter, Edenvale, 1609Tel: +2711-999-2900Fax: +2711-456-0238Customer Relations Manager (CRM): Khosi DlaminiEmail:  CRM Tel: 011 999 1520, Address: Corner Eiselen street and Chris Hani Drive, EtwatwaTel: +2711-999-6300Fax: +2711-999-7100Customer Relations Manager (CRM): Deborah MarumoEmail: CRM Tel: 011 999 3678, Address: 78C President street, Germiston, 1401Tel: +2711 999-1664 / 0520Fax: +2786 633 4692Customer Relations Manager (CRM): Robert PienaarEmail:emailProtector.addCloakedMailto("ep_a92c2b50", 1);CRM Telephone: 011 999 0624, Address: 2098 Masakhane Street, Katlehong, 1431Tel: +2711-999-0001Fax: +27011-999-1756Customer Relations Manager (CRM): Themba ThebeEmail: emailProtector.addCloakedMailto("ep_3eb252c7", 1);CRM Tel: 011 999 2796, Address: 335 Sontonga Street, Katlehong, 1431Tel: +2711-999-1553Fax: +2786-621-9946Customer Relations Manager (CRM): Sonya KraaiEmail: CRM Tel: 011 999 5014, Address: Corner C.R.Swart Road and Pretoria Road, Kempton Park, 1619Tel: +2711-999-3519Fax: +2711-975-1484Customer Relations Manager (CRM): Isaac BangilizweEmail: emailProtector.addCloakedMailto("ep_d0b8e1e6", 1);CRM Telephone: 011 999 8272, Address: Corner Moshoeshoe and Tshaka Street, Kwa-ThemaTel: +2711-999-8300Fax: +2711-999-8839Customer Relations Manager (CRM): Andries NkabindeEmail: emailProtector.addCloakedMailto("ep_40e2fe59", 1);CRM Tel: 011 999 8915, Address: 145 Hendrik Verwoerd Street, Nigel, 1491Tel: +2711-999-9050Fax: +2711-814-4972Customer Relations Manager (CRM): Ivy NkosiEmail: emailProtector.addCloakedMailto("ep_657c56fb", 1);CRM Tel: 011 999 1886, Address: Corner Plantation Road and South Main Reef Road, Springs, 1559Tel: +2711-999-8300Fax: +2711-999-8728Customer Relations Manager (CRM): Bafana ZemoEmail: emailProtector.addCloakedMailto("ep_7ea03fcd", 1);CRM Tel: 011 999 5533, Address: Corner George Nyanga and Andrew Mapheto Drive, TembisaTel: +2711-999-4800Fax: +2786-636-5096Customer Relations Manager (CRM): Tebogo MolefeEmail: emailProtector.addCloakedMailto("ep_3548af20", 1);CRM Tel: 011 999 4237, Address: 9044 Corner Solomon Mahlangu Drive and Madiba Drive, Tembisa, 1632Tel: +2711-999-4800Customer Relations Manager (CRM): Makhosazana DhladhlaEmail: emailProtector.addCloakedMailto("ep_1205f846", 1);CRM Tel: 011 999 3111, Address: 3521 Moepshe Street, Thokoza, 1426Customer Relations Manager (CRM): Helen NaidooEmail: emailProtector.addCloakedMailto("ep_ea37e9a6", 1);CRM Tel: 011 999 2796, Address: 10890 Zulu Street, Tsakane, 1550Customer Relations Manager (CRM): Pappa MokebeEmail: emailProtector.addCloakedMailto("ep_12b76185", 1);CRM Tel: 011 999 3974, Address: Barry Marais Road, BoksburgTel: +2711-999-5100Fax: +27011-437-2122Relations Manager (CRM): Sammy MohoaladiEmail: emailProtector.addCloakedMailto("ep_e5fdf564", 1);CRM Tel: 011 999 5742, 10177 011 458 0911 Dial 112 from your cell phone (all networks). The City of Ekurhuleni recently unveiled six rapid response vehicles which it has acquired to curb water losses by speedily attending to burst and leaking pipe complaints in the region. SCM Procedures & Policies. Copyright © 2019 City of Ekurhuleni. WATER CARE WORKS. Give your full name and contact details Provide the address (suburb, town, street address) and nearest landmark where the incident is eg in Gerry Street, Thembisa near the clinic. Tweet. Ekurhuleni Water Care Company. The Department of Water and Sanitation says the Ekurhuleni Water Care Company (ERWAT) will be taking over the Vaal River rehabilitation project. Copyright © 2019 City of Ekurhuleni. Domicile: SOUTH AFRICA. Descriptive frameworks underlying Moody's ratings. 148 reviews from Ekurhuleni Metropolitan Municipality employees about Ekurhuleni Metropolitan Municipality culture, salaries, benefits, work-life balance, management, job security, and more. Drink clean, safe water; throw away any food and bottled water that might have encountered floodwater. Job Culture. Share. We reported this to Ekhurhuleni Water by phone and were given a reference number. This, as the intervention from the SA National Defence Force (SANDF) ended in November, the chairperson of the ministerial rapid response task team, Thami Ka Plaatjie, said on Thursday. Share your experiences on Yowzit South Africa. NOMPU SIZIBA: Moody’s Investor Services has downgraded the credit ratings of the City of Tshwane and the city of Ekurhuleni, as well as the Ekurhuleni Water … Just be handy next time you want to lodge a complaint about service delivery point provides you integrated... ; throw away any food and bottled Water that might ekurhuleni water complaints encountered floodwater or it. Handy next time you want to lodge a complaint about service delivery Water has been leaking someone! 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